Last updated: 16 June 2026
Introduction
Brightwave Renovation is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
By using our website or providing us with your personal information, you consent to the practices described in this policy. We encourage you to read this document carefully and contact us if you have any questions.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit an enquiry through our contact form
- Request a quote for our services
- Subscribe to our newsletter or communications
- Engage us for renovation services
The types of personal information we collect may include:
- Name and contact details (email address, postal address)
- Information about your property and renovation requirements
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
This information is collected through cookies and similar technologies. For more details, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested information
- To prepare and deliver quotes for our services
- To communicate with you about projects and services
- To improve our website and user experience
- To comply with legal obligations
- To protect our rights and interests
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our business operations
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transaction such as a merger or acquisition
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.
Your Rights
Under Australian privacy law, you have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Opt out of marketing communications
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Brightwave Renovation
45 Greenfield Avenue
North Sydney, NSW 2060
Australia
Email: [email protected]